A constantly (positivley) surprising hotel, full of lovely little perks and services. We requested on of the quieter rooms due to one of us being a troubled sleeper, and were pleasantly surprised at the silence provided by the room, despite the street noise etc in the middle of the day. The provision of water, mini-bar stock, toiletries, bath robes and bath slippers were all a highlight, so often missed by other hotels. The beds and pillows were the most comfortable that we've ever slept in during a trip or holiday abroad. We slept in late one morning due to the long day previously with early flights etc, and were pleasantly surprised to see our room cleaned (and as tidy as when we first arrived) when we returned from our lunch and afternoon out. Oyunaa's cleaning service of the room was fantastic, and it was so lovely to come back to re-straightened towels etc. The luggage storage service offered for pre/post check-in and check-out also makes the logistics of travelling much easier. Faultless. Wonderful service. Very friendly staff.
Sophie
oktober 2023
The room was very comfortable with great facilities: Nespresso coffee machine, water and snacks which were topped up on a regular basis. We had a view of the skyline and the Alps from our fifth floor bedroom. The hotel room had sliding doors which allowed the bathroom to be separated off from the hotel room - There were Clarins products in the shower room - The hotel staff were helpful and loaned us an adaptor for our stay - Geneva is a beautiful city and we were close to the lake, Christmas market and the train station
Caroline
januari 2025
I like the reception who was on duty on 19/7/2024. She is really helpful. At least i am not getting the vibe my wife and I not welcome here (at least this is the general vibe i am getting anywhere in swiss as a muslim couple)
Ammar
juli 2024
The staff here was extremely friendly and helpful. They made sure to help us get situated even though we arrived a tad bit early. The room was very clean and spacious and the location near the lake was a short 5 minute walk away. We also received some wonderful recommendations for a fondue dinner, the Choco pass activity and even were given a free public transport pass so that we could take either a bus or the water taxis. The final cherry on top was the fact that the reception treated us to a glass of champagne each to celebrate our 10 year wedding anniversary.
Magdalena
december 2024
EastWest Hotel has high quality in many aspects, the staff both in front desk and housekeeping is very discrete and professional. Breakfast service is also good and considering that there are not many options available near by I recommend to make it included with the room.
Cornaro
augustus 2024
The property was so clean and very close to the most famous areas of Geneva town. There are 2 most rated restaurants nearby the hotel. The staff was so friendly and helpful, Turkish man who works at the reception helped us a lot about where to go and visit and showed the most famous, must see places on the map. He was so friendly and helpful. Sorry to forgot his name but our trip became even more beautiful thanks to his suggestions.
Basak
november 2024
Having a bath not just a shower and a Nespresso machine. Discrete and efficient housekeeping. Quiet room.
Hazel
januari 2025
fairly easy to get to and rather comfortable. Jersey at the reception was really helpful and attentive. the room we had via booking.com was a free upgrade, therefore good value for money. not sure what the other room would have looked like, but paying that price for the deluxe room we got was adequate.
Stefanie
augustus 2024
The hotel is in an amazing location. It is right in the centre of everything. The room was very comfortable and had great amenities. The best part was the parking. You could park in the garage des Alps. It was super close and we arrived at night and left early and it was only 4 CHF. So cheap it was unbelievable.
Paul
november 2024
Great location near lake and easy short walk to train station. Very comfortable room and bed. Front desk staff really friendly and helpful.
John
juli 2024